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Example build on sample data
An example of backlog visibility and turnaround tracking for a team working across five spreadsheets.
Project
The challenge
A common scenario: a service team manages hundreds of cases a month across five separate spreadsheets. There is no shared view of workload, no consistent definition of turnaround time, and hours of manual consolidation go into every monthly report.
The approach
Agree one definition of turnaround time, structure the five spreadsheets into a single SQL-ready data model, and build a Power BI dashboard with backlog age tracking and SLA visibility. This example uses sample data.
What it is designed to deliver
Designed to give senior managers one shared workload view, make it easier to prioritise before SLA breaches, and remove manual monthly consolidation.
KPIs in the dashboard
Tools used
Example build on sample data. Not a client engagement.
Dashboard views
Each view was designed around a specific reporting question, not just a default chart layout.
Book a free data review. We look at your current reporting and data setup, agree the KPIs that matter, and give you a clear scope covering reporting structure, AI readiness, and price before any work begins.
Next step
We scope every project with a free 30-minute data review so you know exactly what you will get, what it will cost, and whether AI integration makes sense for your data setup before any work begins.